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Efficient Operability Drives Demand for Kiosks in North America

Blog Description

Kiosks have gained notable demand in recent years due to their utility in numerous industries. Kiosks can serve as a self-service station as well as a customer interaction station for specific purposes. The convenience of setting up a kiosk for specialized tasks rather than a full-fledged office has led to several companies in the retail and healthcare sectors, in particular, making extensive use of kiosks. Self-checkout and self-billing kiosks are among the most commonly used types of kiosks, along with virtual receptionist or customer communication kiosks.

Browse the full North America Kiosk Market Report:

According to a new report added to the extensive market intelligence catalog of Market Research Reports Search Engine (MRRSE), the North America kiosks market was valued at US$2.5 bn in 2015. Exhibiting a robust 6.10% CAGR between 2016 and 2024, the market is expected to rise to a valuation of US$4.4 bn.

Easy Availability of Electronic Transaction Infrastructure Drives Demand for Kiosks

The demand for kiosks in North America has been driven primarily by the widespread availability of advanced communications technology, which allows for quick and secure transactions without the need for supervision. This has made kiosk-based billing stations as efficient and secure as conventional, manned payment terminals. In recent years, many end users of kiosks have undertaken efforts to increase the security of transactions carried out in kiosks, in order to increase the confidence consumers place in them. These efforts have been a key driver for the North America kiosks market in the last few years.

The resource-efficient nature of kiosks also helps boost their demand across a number of end-use applications. Due to the small size of kiosks, kiosk-based service doesn’t require many appliances that are needed in an office, which helps cut down the power bills for the kiosk operator. The maintenance requirements of a kiosk are also less intensive than conventional offices.

The booming aviation industry in North America has also aided the region’s kiosk market. Kiosks are widely used for marketing and sales in airports, where airport fees and the lack of sufficient space make conventional offices impractical. The rising use of vending machines is also beneficial for the North America kiosks market.

U.S. to Remain Clear Leader in North America Kiosks Market

Geographically, the U.S. is the leading contributor to the North America kiosks market, holding a share of 90% in the market’s revenue in 2015. The presence of several established players and the widespread awareness about cashless transactions have been crucial in the growth of the U.S. market for kiosks.

Browse the full Press Release of North America Kiosk Market at

By application, the retail sector emerged as the leading contributor to the North America kiosks market in 2015. Within the retail sector, bill payment was the leading application of kiosks. In the healthcare sector, the other key end-use segment of the kiosk market, kiosks providing hospital information are the most popular.

Key companies operating in the North America kiosks market include Meridian Kiosks, RedyRef, Fujitsu Ltd., NCR Corporation, Olea Kiosk Inc., Kontron AG, Wincor Nixdorf AG, and Phoenix Kiosk.